HotelREZ partners with iWTX/Illusions. Drives Tour Operator and DMC revenues to HotelREZ members HotelREZ Hotels & Resorts, one of the world’s largest, quality driven representation and distribution companies and global…
read moreCurrently, 96% of people travelling for leisure purposes start their travel planning with an online search. Over the past years, showing up high up in those searches has become a…
read moreFrom a guest’s first touchpoint with front desk staff to their post-stay customer service experience, ensuring the guest journey is immaculate is crucial for any hotel. After all, if you…
read moreIt’s almost 2020, and as we prepare to enter not just a new year but a new decade as well, it’s important to take a step back and analyse how…
read moreAccording to recent research, three of the top hospitality trends that all hoteliers will know include digitalised guest experiences, the experience economy and environmental sustainability. Now ask yourself the following:…
read moreDigital marketing – we’ve all heard of the term before in one context or another, and it often gets thrown around as a buzzword. The official definition is “digital marketing…
read moreAny hotelier nowadays will tell you that the best bookings are those that come in through the hotel’s own website. Why? Because those bookings don’t incur expenses to third-party channels,…
read moreMost hoteliers operating in the competitive hospitality industry would agree that a hotel’s website should be the most profitable channel and bring in the most amount of bookings. Considerably cheaper…
read moreAs global mobile usage continues to grow, the hospitality industry is seeing an increasing number of hotel bookings coming from smartphones. Mobile bookings grew by 1700% in just four years,…
read moreMillions of travellers worldwide search for hotels on Google everyday. In fact, 75% of potential bookers will research your hotel online before booking, and 94% will switch between devices as…
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