Hoteliers

Calling all HotelREZ Members – 2022 RFP Season is here
Calling all HotelREZ Members – 2022 RFP Season is here 2000 1275 HotelREZ

HotelREZ offers you Webinar Sessions to learn more about the predicted market conditions for the 2022 season, learn about our additional products and services and get “Ready for the Season”. We have a great incentive for you to get involved All participating hotels signing up to HotelREZ Training will be entered into a complimentary Prize…

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How independent hotels can increase reservations
How independent hotels can increase reservations 1042 703 HotelREZ

Independent, non-branded properties often have to compete against well-known hotel chains or brands with extensive sales resources and revenue capabilities. This can be frustrating and might seem like it’s impossible for an independent hotel’s reservations to increase significantly. This couldn’t be further from the truth though. Guests often look for a property that has character…

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How can hotels optimise their presence on Book on Google?
How can hotels optimise their presence on Book on Google? 1880 1255 HotelREZ

It’s 2020, and the way people book hotels is becoming more digitalised as travellers today are more technologically savvy than ever before. The most recent statistics suggest that 83% of US adults now prefer to book their travel online, while online digital travel sales were worth a massive US$755 billion worldwide in 2019.  It comes…

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Is your hotel website 2020 ready?
Is your hotel website 2020 ready? 1050 700 HotelREZ

The last few months of 2019 saw Google change its advertising tactics in an attempt to disrupt the online travel market, making it more expensive for OTA’s and hotels to attract bookers.  As a result, hotel owners have started shifting their focus towards other distribution channels to drive bookings. (Have a read of How rising…

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How technology is transforming the hotel guest experience in 2020
How technology is transforming the hotel guest experience in 2020 1050 700 HotelREZ

From a guest’s first touchpoint with front desk staff to their post-stay customer service experience, ensuring the guest journey is immaculate is crucial for any hotel. After all, if you wouldn’t be able to meet your customers’ expectations, you would go out of business pretty quickly.  But what about hotel guest expectations when it comes…

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Global travel trends 2020: the drivers of change in the hospitality industry
Global travel trends 2020: the drivers of change in the hospitality industry 2560 1707 HotelREZ

It’s almost 2020, and as we prepare to enter not just a new year but a new decade as well, it’s important to take a step back and analyse how current world affairs will affect the travel industry going forward. This year has seen many global changes: from an increase in environmental activism and extreme…

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How to adapt your hotel to technology innovations in the corporate travel market
How to adapt your hotel to technology innovations in the corporate travel market 842 510 HotelREZ

Around 60% of hotel bookings are now made online. By 2020, over 50% of all online searches are expected to be done by voice-enabled technology. And nearly 42% of global travellers use their smartphones to plan upcoming trips. It comes as no surprise then that 54% of hotels that participated in a recent Hospitality Technology…

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What is the true value of a corporate traveller?
What is the true value of a corporate traveller? 842 510 HotelREZ

Work travel is growing at a rapid speed, with business travel spend expected to reach $1.7 trillion by 2022. Currently, up to 30% of business travellers (also often known as ‘road warriors’) travel at least once per month. What’s more, according to a recent survey, 75% of respondents said they had extended business trips for…

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The 5 best hotel industry blogs every hotelier should be reading
The 5 best hotel industry blogs every hotelier should be reading 2500 1669 HotelREZ

According to recent research, three of the top hospitality trends that all hoteliers will know include digitalised guest experiences, the experience economy and environmental sustainability. Now ask yourself the following: where did you first come across them? Chances are, you likely read about them on a blog article first. As a hotel owner, staying up…

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What OTA commission rates are costing your hotel – and how to reduce them
What OTA commission rates are costing your hotel – and how to reduce them 842 510 HotelREZ

OTAs, short for Online Travel Agencies, make up an important distribution channel for most travel businesses as more than half of all travellers use an OTA to plan their upcoming trips. For millennials, the figures are even more drastic: a recent report found that over 80% of bookings were made online by under-30s, with OTAs…

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