Hoteliers

How technology is transforming the hotel guest experience in 2020
How technology is transforming the hotel guest experience in 2020 1050 700 HotelREZ

From a guest’s first touchpoint with front desk staff to their post-stay customer service experience, ensuring the guest journey is immaculate is crucial for any hotel. After all, if you…

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Global travel trends 2020: the drivers of change in the hospitality industry
Global travel trends 2020: the drivers of change in the hospitality industry 2560 1707 HotelREZ

It’s almost 2020, and as we prepare to enter not just a new year but a new decade as well, it’s important to take a step back and analyse how…

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How to adapt your hotel to technology innovations in the corporate travel market
How to adapt your hotel to technology innovations in the corporate travel market 842 510 HotelREZ

Around 60% of hotel bookings are now made online. By 2020, over 50% of all online searches are expected to be done by voice-enabled technology. And nearly 42% of global…

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What is the true value of a corporate traveller?
What is the true value of a corporate traveller? 842 510 HotelREZ

Work travel is growing at a rapid speed, with business travel spend expected to reach $1.7 trillion by 2022. Currently, up to 30% of business travellers (also often known as…

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The 5 best hotel industry blogs every hotelier should be reading
The 5 best hotel industry blogs every hotelier should be reading 2500 1669 HotelREZ

According to recent research, three of the top hospitality trends that all hoteliers will know include digitalised guest experiences, the experience economy and environmental sustainability. Now ask yourself the following:…

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What OTA commission rates are costing your hotel – and how to reduce them
What OTA commission rates are costing your hotel – and how to reduce them 842 510 HotelREZ

OTAs, short for Online Travel Agencies, make up an important distribution channel for most travel businesses as more than half of all travellers use an OTA to plan their upcoming…

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Why the GDS system is still as important as ever for hotels
Why the GDS system is still as important as ever for hotels 842 510 HotelREZ

The Global Distribution System (GDS), is a computer reservation system that allows travel agents to book hotel and travel services on behalf of their customers. There are four distribution channels…

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4 tips for writing content for hotel websites
4 tips for writing content for hotel websites 842 510 HotelREZ

Any hotelier nowadays will tell you that the best bookings are those that come in through the hotel’s own website. Why? Because those bookings don’t incur expenses to third-party channels,…

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SEO tips for hotels: how to optimise images for SEO
SEO tips for hotels: how to optimise images for SEO 842 510 HotelREZ

There are currently an estimated 700,000 hotels and resorts, offering a total number of 15.5 million rooms, worldwide. That’s a lot of options for consumers to choose from. As the…

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The benefits of using a booking engine and how to set it up
The benefits of using a booking engine and how to set it up 1755 1063 HotelREZ

Most hoteliers operating in the competitive hospitality industry would agree that a hotel’s website should be the most profitable channel and bring in the most amount of bookings. Considerably cheaper…

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