Why HotelREZ?
Are you a proud independent hotelier that values your own brand? We can offer you
a complete hotel representation and reservations service, but we can also offer
so much more:
5 reasons to Join HotelREZ
- We are hoteliers like you, we understand the hotel business
- Proven tactics to grow your business
- A brand to reflect your aspirations and needs
- Dedicated and attentive staff
- Extensive distribution opportunities and cutting edge technology
We established HotelREZ as we believe there is more to running your independent
hotel than just providing you with the reservation and distribution solutions that
many of our competitors will offer.
Yes, HotelREZ technology is industry leading but that goes without saying. And Yes,
we can connect you through to millions of global hotel booking customers be they
travel agencies, corporate meeting planners, individual leisure consumers or business
travellers. But our hotel representation services go way beyond this.
What makes us different is that we truly care about offering you the best personal
service we can, in order to meet your needs and your objectives. We understand and
applaud your decision to remain independent, and we pride ourselves on going further
than the competition in order to surpass your expectations of us
So, not only does our global sales network and contacts ensure that we can drive
lucrative demand for your hotel, but this is underpinned by our ongoing support
to help you optimise rates and yield each room to achieve the very best results.
Our multi-lingual Revenue Management team have many years of experience working
in hotels and are passionate about sharing their experience to help grow your business.
We believe that the key to success is service, knowledge and working in partnership
to achieve ‘your strategic goals’ which is why we have invested in hugely experienced
Relationship Managers whose task is to ensure you remain happy with exactly what
we are doing for you.
We value your business, and your decision to work with us, so clearly we believe
we have to do whatever it takes to deliver on your goals
And not only will we drive demand through the strength of the HotelREZ brand and
distribution network, we will also support your independence through support of
your own brand, and your own distribution channels, be they your Web site or your
direct customer communication needs.
We’re Unique
HotelREZ is presently the only hotel representation company in the world to have
a Master Chain code, normally the remit of hard brands such as Marriot and Hilton.
Our member hotels can be searched globally under the HW chain code (Hotels Worldwide)
and by brand; HO (Simply Hotels), FE (World Fashion Hotels), EG (Elegant Hotel Collection),
UQ (Hotels100) and GY (World Rainbow Hotels).
HotelREZ also offer Private label reservation services and can host your group on
our CRS under your own proprietary chain code. The master code also enables us to
ensure we can negotiate preferred deals at chain level and where necessary at brand
level. This diversification makes us unique in our sector.
As a hotel representation provider we are also completely vertically integrated
so our own member hotels get preferential biasing on our consumer sites. We presently
operate a number of consumer web sites which drive significant incremental business
to our member hotels, we suppress many competitors from these sites, and ensure
as much business as possible is driven to our own portfolio.
Please contact us
We would be very happy to discuss your requirements more, and would love the opportunity
for us to demonstrate to you what makes us different!
Please click on Live Chat to speak to some one now. Or, if you would prefer, send
me an email direct mark@HotelREZ.net or call
me on +44 7881911704. I am the Chief Executive Officer here at HotelREZ and would
love to discuss your needs more!
See below what our customers think about us:
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Helen Gibb – Marwell Hotel
"Business at the hotel has increased with HotelREZ by 138% year on year. This is
due to strong revenue management and excellent customer service and communication."
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Sally Wilkinson – Beales Hotels
“Since joining HotelREZ we have been delighted with the level of service received
especially from revenue and reservation”.
“The fact that HotelREZ understand the problems from a hotel perspective helps incredibly.…
email replies are always instant, [and] whether the phone goes through to a uk or
overseas office, someone is always good enough to deal with our queries.”
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Jeremy Vignale - Castello San Donato / Relais Vignale
“Out of all the [Representation Companies] I have worked with, which include Distinguished
Hotels, UTELL, Globres, Great Hotels of the world - I have been more than satisfied
with the service, professionalism, efficiency and productivity of HotelREZ. It is
one of the best decisions I have made for the hotel.”
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Stuart Hill – Claremont House Hotels
“HotelREZ has proven to be an extremely user-friendly product that has enabled my
reservations team to maximise the potential of GDS and IDS revenue streams. Couple
this with the professionalism, knowledge and global reach of my local HotelREZ contacts
and you have an invaluable and cost effective service that I believe is second to
none in the industry”
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